Terms of service

Terms of Service – Soft Sinner Co

Last updated: April 2026

1. The Deal By shopping with Soft Sinner Co, you agree to these terms. We're not here to bury you in legalese — just know that by using this site, you're in. We reserve the right to update these terms whenever necessary.

2. Who Can Shop You must be 18 or older to purchase. By placing an order, you're confirming you are. No exceptions.

3. Our Products We curate dark fashion, gothic accessories, jewelry, beauty, home goods, and more — sourced from carefully selected vendors and print-on-demand partners. Colors and details may vary slightly from what you see on screen. That's the nature of the craft.

4. Pricing & Payment All prices are in USD. We accept major credit cards and Shop Pay. Prices can change without notice. Your order isn't confirmed until payment clears — simple as that.

5. Orders & Fulfillment Our products ship from multiple vendors and print-on-demand partners, so fulfillment times vary. Once your order leaves our hands and is with the carrier, delays are out of our control. We'll always do our best to keep you informed.

6. Returns & Refunds We stand behind what we sell. Returns are handled per our [Refund Policy]. Made-to-order and print-on-demand pieces are final sale — they were made for you. Damaged or wrong items? Contact us within 7 days of delivery with photos and we'll make it right.

7. Our Creative Work Everything you see here — the visuals, the branding, the designs — belongs to Soft Sinner Co or our vendor partners. Don't reproduce it without permission. We take that seriously.

8. Liability We're not responsible for indirect or consequential damages from using our products or site. If something goes wrong, our liability is capped at what you paid for the item in question.

9. Your Privacy We respect your data. Read our [Privacy Policy] to understand how we handle it. We don't sell your information. Ever.

10. Governing Law These terms are governed by the laws of the State of Texas, United States.

11. Reach Us Got questions? We're real people. Email us at softsinnerco@gmail.com